PRIVACY POLICY
At Culver House Photography, we respect your privacy and take the protection of your personal information seriously.
This Privacy Policy explains what information we collect, why we need it, how we look after it and your rights in relation to your personal information.
1. WHO WE ARE
Culver House Photography is a photography business partnership based in the UK.
For the purposes of data protection legislation, we are responsible for the personal information we collect and use in connection with our photography services.
2. INFORMATION WE COLLECT
Depending on the service you use, we may collect:
• your name;
• your email address;
• your telephone number;
• your postal address, where this is needed for personal delivery of your order; and
• photographs or images of you or other people photographed during a session.
We only ask for information that is reasonably necessary for providing our services, communicating with you, fulfilling your order and meeting our legal and business responsibilities.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
• respond to enquiries and communicate with you about your booking;
• arrange and provide photography services;
• process and fulfil orders;
• arrange personal delivery where applicable;
• provide customer support;
• keep appropriate business and financial records;
• meet our legal and regulatory responsibilities; and
• protect our business and our clients where necessary.
Photographs are an essential part of the photography services we provide.
Where photographs are to be used for our portfolio, website, promotional purposes or other purposes outside the provision of your order, this will be dealt with in accordance with the relevant agreement or consent.
4. HOW WE LOOK AFTER YOUR INFORMATION
We take reasonable steps to keep your personal information and photographs secure and to prevent them from being lost, misused or accessed by people who do not have a legitimate reason to access them.
We limit access to personal information and photographs to those who need it for providing our services or meeting our legal responsibilities.
We may use trusted third-party services to help us operate our business, such as payment providers, online gallery providers, secure storage providers, website services and delivery services.
Where appropriate, these providers may process information on our behalf or as part of providing their services to us.
5. HOW LONG WE KEEP YOUR INFORMATION
We keep personal information and photographs only for as long as reasonably necessary for the purpose for which they were collected.
We regularly consider whether information is still needed. When it is no longer reasonably required, and there is no legal or other lawful reason for us to retain it, we will securely delete or dispose of it.
Different types of information may therefore be kept for different periods.
6. YOUR RIGHTS
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, together with other applicable UK data protection legislation.
Depending on the circumstances, you have rights which may include:
• asking us for a copy of the personal information we hold about you;
• asking us to correct information that is inaccurate or incomplete;
• asking us to delete your personal information where there is no longer a lawful reason for us to keep it;
• asking us to restrict how we use your information in certain circumstances; and
• objecting to certain types of processing.
These rights are subject to certain legal conditions and exemptions.
7. ASKING FOR A COPY OF YOUR INFORMATION - SUBJECT ACCESS REQUESTS
You have the right to ask us for a copy of the personal information we hold about you. This is known as a Subject Access Request (SAR).
You can make a SAR by contacting us using the details at the end of this Privacy Policy.
We may need to ask for reasonable information to confirm your identity before providing personal information.
We will normally respond to a valid request within one calendar month.
8. ASKING US TO DELETE YOUR INFORMATION
You can ask us to delete personal information we hold about you.
We will consider your request in accordance with the UK GDPR and Data Protection Act 2018.
Where there is no legal or other lawful reason for us to continue holding the information, we will securely delete it.
There may be circumstances where we need to retain some information, for example where we have a legal obligation to keep it or where another lawful basis for retaining it applies.
9. KEEPING YOUR INFORMATION UP TO DATE
If any information we hold about you is incorrect or has changed, please let us know and we will update our records where appropriate.
10. IF YOU HAVE A CONCERN
We hope that you will contact us first if you have any concerns about how we have handled your personal information, so that we have the opportunity to help.
You also have the right to contact the Information Commissioner's Office (ICO) if you believe your personal information has not been handled in accordance with data protection law.
11. CHANGES TO THIS PRIVACY POLICY
We may occasionally update this Privacy Policy to reflect changes to our services, our procedures or applicable legislation.
The most recent version will always be available on our website.
12. CONTACT US
If you have any questions about this Privacy Policy, would like to make a Subject Access Request, or would like to ask us to correct, restrict or delete your personal information, please contact us:
Culver House Photography
Email: enquiries@culverhousephoto.co.uk
Last updated: October 2026